Commons:Equipe de resposta voluntária

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This page is a translated version of a page Commons:Volunteer Response Team and the translation is 27% complete. Changes to the translation template, respectively the source language can be submitted through Commons:Volunteer Response Team and have to be approved by a translation administrator.
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Esta página em poucas palavras: If a copyrighted file is uploaded by someone who is not the copyright holder, then the copyright holder needs to explicitly grant permission for the distribution of the file under a free license. If the file was previously published without a free license on an external website, then the copyright holder will need to establish their identity, even if they are the uploader. You can send permission statements to Wikimedia using the release generator.

Shortcuts: VRT • VRTS • COM:VRT • COM:VRTS

O backlog atual (e-mail ou ticket mais antigo não respondido) na fila de permissões comuns é de 3 dias.
Quadro de avisos VRT
Quadro de avisos VRT
Principais páginas relacionadas ao VRT

The Volunteer Response Team (VRT) (formerly known as OTRS (Open-source Ticket Request System)) is a group of volunteers who handle queries, complaints, and comments from the public by email to Wikimedia projects since September 2004. The Volunteer Response Team Software (VRTS) is a tool used by the Wikimedia projects, including Commons, to manage and archive email conversations. The main use of VRTS in relation to Commons is to verify and archive licensing permissions.

In some cases, sending email to the VRT may be required in order to provide evidence that the copyright holder has given permission to publish a file under a free license. Such evidence should be sent to permissions-commons@wikimedia.org (or a language specific address). VRTS is also used to handle email reports of copyright violations.

Emails sent to VRTS are handled by a multilingual team of trusted volunteers. Each topic is assigned a unique ticket number to keep related emails together and to ensure that correspondence can be found and re-examined at a later date. The correspondence is not visible to the public.

The VRTS interface
An image that received its permission for use via VRTS

Each ticket will be reviewed by a volunteer. If there is sufficient evidence of a valid permission, the volunteer will mark the file(s) concerned as reviewed. The volunteer will also act to restore any files which may have been deleted before the permission could be verified, so when following the procedure described here, there is no need to request undeletion. If there is no sufficient evidence, the volunteer may request additional information from the correspondent. Volunteers will also act to ensure that any copyright violations that come to their attention are deleted.

The number of active Commons VRT members is quite small in relation to the number of emails received. The current backlog for tickets in English is approximately 3 days. Experienced Commons editors are encouraged to join our team of volunteers and improve our response times.

Inquiries about the validity or status of an VRTS ticket can be made at the VRT Noticeboard.

Emails are handled by community volunteers. VRTS tickets in the permissions-commons queue are visible to all volunteers who have access to that queue. The Wikimedia Foundation cannot guarantee confidential treatment of any sensitive information you include in your message, although all volunteers are required to treat it with confidentiality. Users should be careful of revealing personally-identifying information of subjects or creators, particularly names, physical addresses, and emails.

When contacting VRT is unnecessary

If any of the following statements is one you could make with regard to the file you wish to upload, you do not need to contact VRT:

I do not have permission to use the file and it has not been released under a free license.

Commons can only accept images that are under a free license or in the public domain. If the file does not fall in one of those two groups, please do not upload it.

Eu mesmo criei o arquivo, ele não foi publicado anteriormente e sou o único proprietário dos direitos autorais.

Basta seguir as instruções encontradas na página Commons:Upload/pt-br, a menos que a imagem/arquivo seja de qualidade excepcional/profissional ou haja algum outro motivo para duvidar de sua autoria.

A imagem foi publicada pela primeira vez no meu site ou no meu perfil de um site compartilhado (tal como uma rede social).

Ótimo! Se for o seu próprio site, entre em Instruções Creative Commons para adotar uma licença cultural livre sua escolha. Em seguida os arquivos serão revisados quando forem carregados por você ou outros. Utilize o recurso "Save Page Now" (salvar página agora) do Internet Archive para armazenar uma prova de sua declaração de licença.
Meu/nosso site usa Wordpress
Você pode colocar todo o site na licença CC-BY-SA com apenas alguns cliques.
Meu/nosso site está no Blogspot
Siga as etapas para atualizar seu tema.
Eu/nós publicamos no Flickr
siga Flickr publish etapas.
Eu/nós publicamos no YouTube
Você pode usar CC-BY.
Eu/nós publicamos nas redes sociais (Facebook, Instagram, etc.)
Edite a postagem que contém sua foto para indicar que ela foi publicada sob uma licença gratuita. Se a plataforma não permitir a edição de postagens (por exemplo, Twitter), faça uma nova postagem referindo-se à foto. Certifique-se que a visibilidade esteja definida como pública.

I found the image on Flickr where it was marked as having been released under a free license.

Commons has a procedure in place for reviewing those images. Please have a look on Commons:Ficheiros do Flickr.

Licensing images: when do I contact VRT?

Se alguma das seguintes situações seja seu caso, você deve enviar um e-mail para o sistema VRTS: Recebi permissão do autor original (não sou eu) para enviar o arquivo para o Commons.

Peça ao detentor dos direitos autorais para enviar uma declaração de permissão para o endereço listado acima. Exigimos que os proprietários façam uma declaração clara de que liberam a imagem sob uma licença gratuita (para ajudar a evitar confusão ou mal-entendidos, preferimos um dos modelos de emails seja utilizado). As concessões de permissão devem conter especificamente uma concessão de licença gratuita e não podem meramente dar permissões para Commons ou Wikipedia. Se você já enviou a imagem para o Commons, siga as instruções em Template:OTRS pending.
Se a imagem foi excluída, não recrie o conteúdo excluído, mas inclua na correspondência um link para a imagem excluída ou um link para sua página de discussão para ajudar o trabalho dos membros da VRT.

Eu sou o proprietário dos direitos autorais, mas meu arquivo foi publicado anteriormente sem uma licença gratuita em um local onde não posso modificar.

Please send us a clear statement that you wish to release your work (with a link to the original location) under a specific free license. See Commons:Email templates for the preferred form. Alternatively, add a free license to your work and place the text {{License review}} somewhere on the file description page on Commons. We will review your statement for authenticity and will let you know if we can accept it as valid.

Sou funcionário do proprietário dos direitos autorais.

Envie-nos uma declaração clara de um endereço de e-mail que mostre que você age em nome do detentor dos direitos autorais, declarando que você está autorizado por seu empregador a liberar a obra, sob uma licença gratuita específica. Veja Commons:Email templates para consultar um formulário adequado. Alternativamente, adicione uma licença gratuita ao trabalho ao lado do arquivo no site do detentor dos direitos autorais. Analisaremos a autenticidade de sua declaração e informaremos se podemos aceitá-la como válida.

I regularly publish my work elsewhere and want to avoid the hassle of sending permission statements for every upload I make.

Please send us a clear statement that your Commons account (or some other Commons account) is authorized to license your works, either any work or some set of works, e.g. "My images from event X, 2013-10-15". We will make a note of this for your future uploads.

I am the copyright owner, and my work is being hosted on Commons without permission.

Send us an email (to commons-copyvio@wikimedia.org) with as much information as possible about the problem, including the URL of the file on Commons and, if applicable, the URL of the place it was originally published. We will review your request and if we find the file was uploaded without proper permission, it will be deleted.

If you are NOT the copyright holder

If you are not the copyright holder and the work is not in the public domain or readily available under a Commons-compatible free license, you will need to contact the copyright holder and obtain permission for their work to be uploaded to Commons. Please follow these steps:

  • Before you upload the file to Commons, please identify and contact the copyright holder and ask them to release the work under a free license.
    The copyright holder must choose one of the licenses permitted on Commons; in particular, restricting use to Wikipedia or Wikimedia projects is not acceptable. See Commons:Email templates for a recommended reply from the author. Remember: It is entirely up to the copyright holder to decide whether to allow release of the file under a free license.
  • When you receive a reply, please check that the license authorized by the copyright holder is appropriate to Commons. If so, upload the image to Commons and place the tag {{subst:PP}} ("Permission Pending") on the file description page in addition to the license chosen by the copyright holder.
  • Following this, ask the author to forward the email with their clear statement of permission to permissions-commons@wikimedia.org, including the full header and any previously exchanged correspondence with you, and a link to the image on Commons. Make sure to ask the author to include information on the origin (source) of the file and its license.
  • A VRT volunteer will check the email to verify that the permission statement is sufficient and authentic, and will then replace the {{Permission pending}} tag with {{PermissionTicket}}.

(If you are the copyright holder writing to confirm the license for a previously published work that you have already uploaded to Commons, you should, of course, send the permission statement yourself.)

Declaration of consent for all enquiries

Shortcut
COM:CONSENT redirects here. For information about consent to deal with photographs of people, see Commons:Photographs of identifiable people.
 Use the Interactive Release Generator!

If you have been directed to this page because you wish to release the rights to a file to which you own the copyright, please consider clicking on the link above rather than completing the following email template. The Interactive Release Generator is designed to make the process of releasing the rights to a file efficient and simple. The use of the following template, though still perfectly valid and certainly useful as a work of reference, is now discouraged and should only be used in exceptional circumstances. Thank you!

Email message template for release of rights to a file

We receive a large number of email messages from copyright holders wishing to allow Wikipedia to reuse their content (messages such as, "I allow Wikipedia to reuse my photos", etc.). Unfortunately, such statements are insufficient from a legal standpoint: we require a more specific declaration of consent to accept your permission. The following template will allow you to produce such a declaration.

  • Before you send us any email message, ensure that you've removed all the red instructions from the template.
  • Replace the template text (such as name) with your own details, and remove all of the brackets and footnotes.

To: permissions-commons@wikimedia.org

I hereby affirm that I choose one: [am name] or [represent copyright holder's name], the choose one: [creator] or [sole owner] of the exclusive copyright of choose one: [the media work][1] or [the work depicted in the media][2] or [both the work depicted and the media][3] as shown here: [exact URL of the file uploaded on Wikimedia Commons],[4] and have legal authority in my capacity to release the copyright of that work.

I agree to publish the above-mentioned content under the following free license: Creative Commons Attribution-Share Alike 4.0 International.[5]

I acknowledge that by doing so I grant anyone the right to use the work, even in a commercial product or otherwise, and to modify it according to their needs, provided that they abide by the terms of the license and any other applicable laws.

I am aware that this agreement is not limited to Wikipedia or related sites.

I am aware that the copyright holder always retains ownership of the copyright as well as the right to be attributed in accordance with the license chosen. Modifications others make to the work will not be claimed to have been made by the copyright holder.

I acknowledge that I cannot withdraw this agreement, and that the content may or may not be kept permanently on a Wikimedia project.

[Sender's name]
[Sender's authority (if applicable. E.g. "Copyright holder", "Director", "Appointed representative of", etc.)]
[Date]

  1. ↑ The words "media work" should be chosen for cases where the "medium" is also the "work", e.g., a photograph of a sunset or a person, an original digital drawing, diagram, or map, a sound recording of a bird, the text of a web page, etc., but not a photograph of another person's copyrighted painting or a sound recording of a person playing a flute or pronouncing a series of words, for which see below.
  2. ↑ The words "work depicted in the media" mean, for example, the case of a digital photograph (the medium) of an artistic sculpture (the work) where the sculptor did not take the photograph but is the individual here making the licensing statement.
  3. ↑ The words, "both the work depicted and the media" mean those instances when the person making the statement is the copyright owner of the thing depicted (e.g., the sculpture, the oil painting, the particular musical performance, the reading of a monologue from Hamlet) as well as the owner of the medium in which it is being provided (e.g., the photograph of it, the movie clip in which it appears, the Photoshop drawing of it, the sound clip containing it).
  4. ↑ You must clearly identify the content that you're permitting us to use. A statement such as "I am creator of the images used on XYZ page" is NOT sufficient. You must provide exact URL link(s) to the content or attach the content to the email message. For images, we prefer that you upload them to Wikimedia Commons, place {{subst:OP}} somewhere on the file description page, and provide the URL(s) of the uploaded content in your email message.
  5. ↑ You may choose another license from our list of free licenses if you wish, but you MUST state a license; otherwise, this declaration is invalid. Please also indicate the license's most recent version number, if applicable: CC BY-SA 4.0 or Creative Commons 0 Public Domain Dedication 1.0 are acceptably specific; simply stating Creative Commons license, Creative Commons Attribution-ShareAlike, or CC BY (without the version number) is not.
Send the statement to our email response team ("VRT") at permissions-commons@wikimedia.org, and then tag the subject file(s) with {{subst:PP}}. The email message you send should come from an email address that we can recognize as somehow associated with the content being released. For instance, if you are releasing images shown on a website, your email address should be associated with the website or listed on the contact page of the website; if you are releasing images on behalf of an organization, your email address should be at an official address of the organization; if you are releasing a work that is not available online, you may be asked to privately provide evidence of your identity to the VRT agent who processes your statement; if you are releasing a work for which you are acting on the copyright holder's behalf, you may be asked to provide proof of this authorization such as a forwarded email message with full Internet headers from the copyright holder designating you as their representative in this matter.

Templates to use on image pages

  • Users who have sent a permission to VRTS but haven't received confirmation yet can use {{subst:PP}} to tell others that it's in progress.
  • VRTS volunteers can use {{subst:OR|id=number}} when the permission has been received but further clarification is needed and {{PermissionTicket|id=number}} when the permission has been accepted and archived in the Wikimedia VRTS system. This template should only be used by VRT members. Unauthorized use will cause a AbuseFilter logentry and a warning will be shown. VRT users are encouraged to use the "PermissionVRTS" gadget.

See also

On Commons
On other projects
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